We know that a child's illness or injury can impact a family physically, emotionally and financially. Fortunately, you don't have to face these challenges alone when visiting Cook Children's. We provide a number of services for patients and families, all designed to help support, heal and encourage you through every step of your journey.
Family services provided through Cook Children's
Helping kids and families cope with a hospital experience by providing emotional and developmental support, honest information and activities to help them have fun.
Chaplain and Pastoral Care
Our chaplains are available 24 hours daily to provide counsel and comfort for people of all faiths and beliefs.
Creative Artist in Residence Programme (CARPE)
The Creative Artist in Residence Programme helps patients and patient families connect creativity with healing.
GetWellNetwork is a computer, TV, gaming system and patient/family education tool all in one. Located in each patient room, the system educates and entertains patients and families.
Language and translation services
Providing translation services to make sure non-English speaking or hearing impaired children and families understand their diagnosis or treatment.
Nutrition Services provides customized nutrition assessments, planning and advice designed to help your child grow and be healthy.
Listening to our patients and families. Our patient representatives are available to act as a liaison between our patients and our health care organization.
Sibshops - a celebration of siblings!
The Cook Children's Sibshops provide services to siblings of children living with a chronic illness or life-changing disability, who are or have been patients at Cook Children's Medical Center.
Working with the family to assess their ability to meet a child's ongoing health care needs. We are specially trained to assist families in times of physical, emotional and financial stress.
We also offer a number of amenities in the medical center to make sure your experience is as comfortable and convenient as possible. They include:
- Enchanted Castle Gift Shop
- Build-A-Bear Workshop®
- Zooty Fruity® Yogurt Shop
- Camelot Court Food Court
- Cook Children's Pharmacy
- Mirror Mirror Hair and Nail Salon
Need help referring a patient?
Please call the International Patient Services department at +1-682-885-4685, send faxes to +1-682-885-2557, or email firstname.lastname@example.org